Get Your Home Repaired and
If you have complained to your social or council housing landlord and they have failed to repair your home, we can help get the repairs complete. Not only will they be legally obliged to carry out the works, but they will also have to pay compensation to you.
No Win No Fee Claims
No Upfront Costs
Social & Council Homes Only
High Success Rate
10+ Years Experience
Request A Call Back From Our Expert Housing Team
What Can I Claim For?
Do you have damp on your walls or in your bathroom/kitchen?
Can you smell mould growing in damp places in your home?
Including baths, toilets or any installation using water and their drainage.
Has your central heating not been working for some time? Is your hot water reliable?
Are your gutters blocked, leaking or overflowing?
Have you been left with no electricity for long periods? Do you have exposed or loose wires?
Do you have rats regularly in the house or in the walls?
Is your roof leaking? Are there slipped roof tiles?
Are your drains blocked, leaking or even smell?
Structure & Exterior
Including external pipes for supplies of water, gas, electricity and sanitation. Is the structure of a good state of repair?
Are your internal and external windows secure and safe? Are they generally in a good state of repair?
Some examples of ill health/personal injury include asthma; coughs and colds; depression; anxiety; gastro-intestinal problems and carbon monoxide poisoning among much more.
How We Work
Send your details through one of our forms online, we will then call to collect all relevant information and discuss your case. We’ll send you some paperwork in the post to sign, we then use this paperwork to start the claim against your landlord.
A surveyor will visit your home and write a report which we will send to your landlord along with our preferred course of action
Landlord Makes Offer
Landlord will send us a timetable of when and what repair works will be done and how much compensation they are offering, we then send you this offer in the post to accept or reject.
End Of Claim
All of the repairs are made inline with their offer and we send you a cheque in the post for the offer amount. This is the end of the claim.
Frequently Asked Questions
How long do I have need to have been living at my property?
Typically 6 months, although if the disrepair is severe, a shorter amount of time would be fine.
Does it matter who my landlord is?
Yes, we can only help people who rent their homes from housing associations or the council.
What happens after my claim?
After your claim goes through, all of the required work will be carried out by your landlord within a set time frame so you can live in your property as set out by the law. We will deal with your landlords on your behalf.