Get Your Home Repaired and
Claim Compensation
If you have complained to your social or council housing landlord and they have failed to repair your home, we can help get the repairs complete. Not only will they be legally obliged to carry out the works, but they will also have to pay compensation to you.
No Win No Fee Claims
No Upfront Costs
Social & Council Homes Only
High Success Rate
10+ Years Experience
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What Can I Claim For?
Damp
Do you have damp on your walls or in your bathroom/kitchen?
Mould Growth
Can you smell mould growing in damp places in your home?
Water Pipes
Including baths, toilets or any installation using water and their drainage.
Heating
Has your central heating not been working for some time? Is your hot water reliable?
Gutters
Are your gutters blocked, leaking or overflowing?
Electrical Wiring
Have you been left with no electricity for long periods? Do you have exposed or loose wires?
Vermin Infestations
Do you have rats regularly in the house or in the walls?
Roof
Is your roof leaking? Are there slipped roof tiles?
Drains
Are your drains blocked, leaking or even smell?
Structure & Exterior
Including external pipes for supplies of water, gas, electricity and sanitation. Is the structure of a good state of repair?
Windows
Are your internal and external windows secure and safe? Are they generally in a good state of repair?
Ill Health
Some examples of ill health/personal injury include asthma; coughs and colds; depression; anxiety; gastro-intestinal problems and carbon monoxide poisoning among much more.
How We Work
1
Initial Conversation
Send your details through one of our forms online, we will then call to collect all relevant information and discuss your case. We’ll send you some paperwork in the post to sign, we then use this paperwork to start the claim against your landlord.
2
Surveyor Inspection
A surveyor will visit your home and write a report which we will send to your landlord along with our preferred course of action
3
Landlord Makes Offer
Landlord will send us a timetable of when and what repair works will be done and how much compensation they are offering, we then send you this offer in the post to accept or reject.
4
End Of Claim
All of the repairs are made inline with their offer and we send you a cheque in the post for the offer amount. This is the end of the claim.
Frequently Asked Questions
How long do I have need to have been living at my property?
Typically 6 months, although if the disrepair is severe, a shorter amount of time would be fine.
Does it matter who my landlord is?
Yes, we can only help people who rent their homes from housing associations or the council.
What happens after my claim?
After your claim goes through, all of the required work will be carried out by your landlord within a set time frame so you can live in your property as set out by the law. We will deal with your landlords on your behalf.
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