- What information do we collect about you?
- How will we use the information about you?
- Access to your information and correction
- Other websites
- How to contact us
What information do we collect about you?
We collect information about you when you contact us via our “request a call” or “send a message” forms. This consists of your name, phone number, email address, and any message information that you wish to share with us. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your request for a return call or provide feedback to your message. Matrix Solicitors will not share your information for marketing purposes with companies outside Holdings Matrix LTD. We process your information based on the legal basis of consent. We do not use automated decision-making or profiling of your data. Your data is not transferred outside of the European Union.
How long we keep it
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please fill in the form at https://matrixsolicitors.net/unsubscribe-marketing
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address email@example.com or Matrix Solicitors, Station Approach, Pasture Road, Moreton, Merseyside, CH46 8SD. This service is free of charge although if deemed to be excessive then an administration charge may be applied. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
How to contact us
Right to complain
You have to right to lodge a complaint with our internal data protection lead, and also to the Information Commissioner’s Office.