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Public Liability

Wirral Public Liability Solicitors

Home/Public Liability
Public Liability2020-08-04T22:25:33+00:00

Are you looking to make a Public Liability claim?


ublic liability is the duty of care a company or person owes to members of the public where an area is available for public use. If you suffer a personal injury in a public area or on public property as a result of the negligence of the owner or company who owns the land, you may have a public liability personal injury claim.

Why Make A Public Liability Claim?

Claiming Public Liability Compensation

If you have an Accident in a public place, under English Law, you can generally only recover compensation for injuries and associated financial losses if you can show that someone else was at fault and was negligent and that this negligence caused loss and damage to you. If you have had an accident and suffered personal injury on public property or public land, you may be entitled to make a public liability claim.

You can claim compensation for heads of damages including but not limited to:

  • Damages for pain suffering and loss of amenity

  • Past and Future Loss of earnings

  • Smith v Manchester Award if you become disadvantaged on the labour market as a result of your injuries

  • Job benefits loss as some employers provide benefits including childcare, a company car or private medical insurance

  • Possessions damaged destroyed or lost.

  • Cost of care and assistance if you can’t look after yourself or require assistance for gardening, DIY, gardening etc

  • Future losses & expenses for ongoing needs.

  • Medical treatment expenses and medication purchased

  • Pension Loss

  • Congenial Employment

  • Travel to medical treatment and frequent hospital and GP appointments

  • Provision of equipment if the physical impact of the injury can be reduced by the use of aids, appliances, prosthetics, wheelchairs, etc.

Different types of Public Liability claims include but are not limited to:

  • Slips, trips and falls caused by uneven footpaths and pavements, untreated surfaces for example ice in car parks in the winter, potholes, defective stairwells to name a few.

  • Injury from obstructions on the road, pedestrian footpaths and trip hazard

  • Spillages in shops and supermarkets where the company does not have adequate systems of cleaning and inspection

  • Injury from objects falling at height

  • Injuries due to defective doors

  • Injuries due to obstructions

We have helped clients with personal injuries as a result of Public Liability claims ranging from soft tissue injuries and lacerations to broken bones in a variety of circumstances.

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Public Liability Frequently Asked Questions

Who will pay compensation for my Public Liability claim?2019-03-29T10:41:30+00:00

Providing the person or company at fault for your injuries has public liability insurance, this insurance policy would pay compensation if liability is admitted.

How long will it take to make a public liability injury compensation claim?2019-03-29T10:41:05+00:00

Each public liability claim is different. The length of the claim depends on several factors including whether or not liability is admitted and the nature of the injuries.

Is there a time limit to bring a personal injury claim under public liability?2019-03-29T10:39:41+00:00

If you have an accident due to public liability, it is advisable to contact a personal injury solicitor as soon as possible to discuss making a claim. In England and Wales, there is a time limit of three years from the date of accident to make a claim for injury. Once this date has passed, you may not be able to claim compensation. There are some claims that have a shorter limitation. If you have suffered an injury and believe you may have a public liability claim, do not delay seeking legal advice on the same.

What is an After The Event (ATE) Insurance policy and do I need it?2019-03-29T11:21:44+00:00

Where a person is suffers a personal injury through the negligence of another person or party and seeks to bring a claim for compensation, if a claim is defended by insurers or liability admitted but an agreement not reached on the level of compensation to be awarded, the claim would usually need to proceed through the Courts. In some circumstances, if the case was unsuccessful at court, the person bringing the claim may be personally liable for the Defendant’s legal costs. If you have an after the event insurance policy, providing the claim is brought honestly, the policy would cover the Defendant’s costs and prevent you from paying the same personally.

What Does The Public Liability Process Look Like?

Our dedicated legal professionals are available to guide you through each step of your claim and to answer any questions you may have as well as providing their advice. If you suffer an injury through public liability, always ensure the accident is reported to staff or the owner. Request the accident is recorded in the Accident book. Ensure that the recorded description of the accident is in your own words. If possible, take photographs of the accident scene. If you suffer injury due to a pothole or an uneven pavement, take a photograph of the defect with a 50 pence piece on its side next to the defect so that the height of the defect can be seen. If there are any witnesses to the accident, ask if they would be a witness and make a record of their contact details. If required seek medical attention. It is important you keep a record of any expenses incurred as a direct result of the injury.

Previous Clients’ Testimonials

See what our previous clients have had to say about us

I had a great experience with Matrix. They handled my claim quickly and professionally and were always very responsive when I needed to contact them.
Chris Pearson
Chris P.
21:16 09 Jul 20
Very good response deal with everything professionally and staff r very nice! Thanks you matrix team
Alex Henry
Alex H.
13:38 03 Jul 20
Matrix are one of the best solicitors ive ever worked with. very professional and througho very hapy with my result . Thabk you all at Matrix.
gary owens
gary O.
07:26 27 Jun 20
Mine was a protracted difficult case over 3yrs many stages of recovery. Lucy handled it with the utmost professionalism and was readily accessible. Cannot speak more highly of Lucy Weston and Matrix. Would recommend them to anyone.
Richard Pemberton
Richard P.
15:20 25 Jun 20
They are very professional. They don't pester you whilst they are working on your behalf. No phone calls, just an email if they need more information or if asking you to do something. Will definitely use them again!!!
Paul McIntire
Paul M.
16:54 18 Jun 20
Used them twice now and been great service and help. Will use in future if needed. Thank you.
edgars krumins
edgars K.
22:46 11 Jun 20
Ive just dealt with the solicitors, they had my claim processed and settled in 4/5 months! I recommend their service alot.
Connor Beck
Connor B.
15:06 11 Jun 20
Superb service! Quick to respond/ act/ all in all a class act!
James Love
James L.
15:33 21 May 20
Top class service, would highly recommend communication was spot on aswell.
Mohammed Rahman
Mohammed R.
09:58 04 May 20
matrix did a fantastic job of handling my case, definite 5 stars
John wharton
John W.
14:56 01 May 20
Absolutely amazing & friendly personal service. Would highly recommend this team of professionals dealt with my case swiftly with a very good result. 👍👍👍
Nichola Readman
Nichola R.
15:13 16 Apr 20
I can honestly say such amazing solicitors - sound legal advice and I would highly recommend! Special thanks to Lucy whose support and professionalism is outstanding !! Thank you to Lucy and the whole team who make positive outcomes! Thank you !!
emma ward
emma W.
19:49 09 Apr 20
Thank you for a your help with my claim fast efficient service.
Ann Topham
Ann T.
16:29 12 Mar 20
Absolute faultless service, always kept up to date and informed and extremely fast and efficient resolution of case. Highly recommended
Ian Wilkinson
Ian W.
10:55 28 Feb 20
fab and great service and very fast and reliable thank you very much
Hannah jones
Hannah J.
18:41 02 Jan 20
Excellent service very very professional would definitely recommend and use again fast and stress free dealing with these people
matty cummins
matty C.
16:02 19 Dec 19
Thank you to Lucy Weston and the rest of the team dealing with my personal injury claim. You made a stressful situation so easy to deal with. Would highly recommend. x
lyndsay miello
lyndsay M.
09:38 12 Dec 19
Great service!!! Always on hand to help with anything extra I needed
Tom Wright
Tom W.
16:03 05 Dec 19
Great service!!! Always on hand to help with anything extra I needed
Tom Wright
Tom W.
16:04 28 Nov 19
Excellent professional service with my claim and they took all the stress out of the process!
David Mercer
David M.
17:08 21 Nov 19
Never needed to use a solicitor before but these made me feel I was in good hands. Made my life alot easier thanks to them.
Anthony Sharp
Anthony S.
16:46 21 Nov 19
Never needed to use a solicitor before but these made me feel I was in good hands. Made my life alot easier thanks to them.
Anthony Sharp
Anthony S.
09:10 21 Nov 19
Excellent professional service with my claim and they took all the stress out of the process!
David Mercer
David M.
16:31 14 Nov 19
Good service, do all the work for you and keep you updated. Would recommend
conor carr
conor C.
08:03 10 Sep 19
They have been great, sorted my case in no time Highly recommended
18:11 16 Aug 19
Was looked after very well. Great service
Mathew Navarro
Mathew N.
20:47 09 Aug 19
Was looked after very well. Great service
Mathew Navarro
Mathew N.
20:47 09 Aug 19
I highly recommend the Matrix Solicitors to anyone who wants his case to be solved in a professional manner. From the beginning to the end they gave me the best service. I was regularly informed about the progress of my case at every stage. They were very helpful and professional. If I ever need help again, I will not hesitate to contact them again. Thank you ever so much.
Marcin Jaworski
Marcin J.
19:28 16 Jun 19