Housing Disrepair
What is Housing Disrepair?
If you are a council or housing association tenant (social housing), there are very strict legal requirements to ensure your landlord keeps your property in a good state of repair.
If you have complained to your landlord and they have failed to repair the property, we can help get the repairs completed. Not only will they be legally obliged to carry out the works, but they will also have to pay compensation to you. Housing Disrepair may have also affected your health, find out more here.
From day 1 you will be speaking with our Solicitors who will take your instructions. We then work alongside local, qualified surveyors to get your repairs completed and get compensation from your landlord.
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Get In Touch
Discover if you’re eligible to make a claim. Fill in the form to assess your eligibility as a council or housing association tenant for housing disrepair compensation. Matrix Solicitors, your trusted Housing Disrepair Specialists.
What Can I Claim For?
Looking to make a housing disrepair claim? We’ve got you covered, below is a non-exhaustive list of what tenants can have issues with in a typical housing disrepair claim.
Damp
Do you have damp on your walls or in your bathroom/kitchen?
Mould Growth
Can you smell mould growing in damp places in your home?
Water Pipes
Including baths, toilets or any installation using water and their drainage.
Heating
Has your central heating not been working for some time? Is your hot water reliable?
Gutters
Are your gutters blocked, leaking or overflowing?
Electrical Wiring
Have you been left with no electricity for long periods? Do you have exposed or loose wires?
Vermin Infestations
Do you have rats regularly in the house or in the walls?
Roof
Is your roof leaking? Are there slipped roof tiles?
Drains
Are your drains blocked, leaking or even smell?
Structure & Exterior
Including external pipes for supplies of water, gas, electricity and sanitation. Is the structure of a good state of repair?
Windows
Are your internal and external windows secure and safe? Are they generally in a good state of repair?
Ill Health
Some examples of ill health/personal injury include asthma; coughs and colds; depression; anxiety; gastro-intestinal problems and carbon monoxide poisoning among much more. View in more detail here.
Get In Touch
Discover if you’re eligible to make a claim. Fill in the form to assess your eligibility as a council or housing association tenant for housing disrepair compensation. Matrix Solicitors, your trusted Housing Disrepair Specialists.
How We Work
Interested in knowing the process behind making a Housing Disrepair claim? We’ve broken it down into 4 steps below, the typical claim can take anywhere between 6-18 months.
1
Initial Conversation
Send your details through one of our forms online, we will then phone you to collect all relevant information and discuss your case. We’ll send you some paperwork via email to sign, we then use this to start the claim against your landlord.
2
Surveyor Inspection
A surveyor will visit your home and write a report which we will send to your landlord along with our preferred course of action
3
Landlord Makes Offer
Landlord will send us a timetable of when and what repair works will be done and how much compensation they are offering, we then send you this offer via email to accept or reject.
4
Enforce the Repairs
We make sure all of the repairs are made inline with the agreed terms of settlement. This is then the end of the claim.
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Unsure if you have a claim?
Speak to our team to find out if you are eligible. We'll explain everything in a Jargon-free conversation.